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    SMS Shopping Assistant

    Shopping Assistant via SMS

    Help every shopper find exactly what they need. Our AI Shopping Assistant guides customers through your catalog with intelligent questions and curated suggestions, reducing decision fatigue and increasing purchase confidence.

    50%
    Less decision fatigue
    35%
    Higher purchase confidence
    Personalized
    For every shopper

    The Problem

    Choice paralysis kills conversions. When customers face too many options without guidance, they leave. You need a shopping assistant that scales.

    Why SMS?

    SMS reaches 5 billion people worldwide — no internet, no app, no smartphone required. For shopping assistant, SMS delivers 98% delivery rates and near-instant open times. It's the most reliable channel for time-sensitive communication and the only channel that reaches every single phone on the planet.

    How Shopping Assistant Works via SMS

    1

    AI asks smart questions to understand needs and preferences

    2

    Product options are narrowed down intelligently

    3

    Recommendations are explained with clear reasoning

    4

    The path to purchase is simplified and streamlined

    Key Benefits

    Reduce decision fatigue for customers
    Guide browsers toward confident purchases
    Lower bounce rates with helpful engagement
    Personalized experience at scale

    SMS Use Cases

    Fashion retailers helping with style and fit
    Gift shops guiding occasion-based shopping
    Sports equipment stores matching to skill levels
    Wine shops recommending based on taste preferences

    Part of

    AI Product Specialist

    Shopping Assistant is a key capability of our AI Product Specialist solution.

    Also available via

    Ready to Try Shopping Assistant via SMS?

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